Sun City, South Africa

Suncity Cascades was a bad choice... We were 11 people in the group and occupied 4 rooms. 2 out of 4 heaters in the rooms were not working,inspite of making several calls they were not able to fix them for us and neither did they give us a change of room.Everytime we called to complaint they would us on to...

Firstly the service all around the hotel and the rest of the resort is shocking and arrogant; NO service with a smile what so ever!!! Secondly after a late night in the Casino we returned back to our room, and there we found ourselves with a shocking image, STOLEN items such as our clothes, shoes, golf shoes, cosmetics including, tooth...

The hotel is really showing its age. The staff were mostly rather surly and far from helpful.

Stayed at The Palace on my recent visit for a conference. One thing is for sure, you never get bored of the magnificent architecture. It has to rate as one of the most impressive hotels in the world. However... There are small issues that indicate to me that standards are slipping. The staff uniforms of the reception staff do not...