All City Lodges (or for that matter Town and Road Lodges) in South Africa are a chip of the same block, offering friendly staff, efficient service and comfortable rooms. As in any City Lodge, you can count on excellent breakfasts being served.
Unfortunately City Lodge hotels have no fridge in the rooms, and the TV-menu is always limited. This can...
Gosh, where do I start with this place? The key words here are 'window dressing' - in other words, pretty on the outside, falls short on the inside. And the absolute worst is the service which I would be ashamed of if it were my hotel. Nice garden & peacocks outside though – very pretty!
Aside from that there’s this...
The hotel is pretty good. At first we were booked into a room above the restaurant. That was very noisy and smelled of rancid oil. However, the friendly reception staff were very happy to move us to another wing. The staff were probably the best we've come across for a long time. The rooms were spatious and comfortable and the...
The maintenance is a problem. The tap handle fell onto my toe; the toilet would not stop flushing. And we arrived after 10.30pm. Ther was no room service. Then it was suggested that we could order through Mr Delivery and then were told that this service was also closed. Then we were advised that the hotel would buy us something...
Bloemfontein has always been conservative and narrow-minded cities in the RSA.It yet is! You can not find an abundance of good restaurants and hotels here. The Southern Sun must be avoided at all costs. The Protea is bland but efficient.
This is a rip-off! If you're want to stay in 5* please avoid this place, this is a 3* star, tired and dated accommodation. We booked Xanadu Deluxe honeymoon room, which is supposed to be the best one in this hotel. The inside of the wardrobes are really poor. The wallpaper is pealing and stained in some places. There is...
Entrance to hotel difficult to find, strange layaout of hotel - no lifts, and no staff willing to assist with luggage, slow booking in despite confirmed booking, dark and dingy rooms, dated decor, loud aircon, strange smells, slow room service, negative attitude from staff upon complaining - this place will never se mee again