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Mount Nelson Hotel by Orient-Express
Cape Town, South Africa
I traveled in May with 8 of my friends. We were greeted at the airport by the hotel staff and taken to the hotel in nice cars upon arrival we were received and checked in by Diggi who really did go out of his way to keep us happy and he was extremely humble - he really is a credit...
Atlantic Beach Hotel
Cape Town, South Africa
Do not visit this establishment if you expect good service and honesty in your dealings with the staff. However, if you don't mind paying for poor service and inattentive staff, then this is the place to be!
Ocean View Hotel
Cape Town, South Africa
Although were good located, the service is appaling. First night they gave us a standard room in stead of a deluxe room as paid for. Al the rooms still have small televisions and ours had al the control buttons removed. We didn't have teaspoons and the coffee amenities had been used but not replaced. We asked for a hairdryer and...
Monkey Valley Beach Nature Resort
Cape Town, South Africa
6 years ago, we had our wedding reception at Monkey Valley: a beautiful location with a wonderful view, but with, at best, average service. We decided to celebrate our wedding anniversary there this year. It took 5 minutes for the receptionist to discover that there was infact a vacancy for the night we requested (after initially being told, in no...
Hotel Le Vendome
Cape Town, South Africa
Dear Friends,
I have lost money in the room which was kept in the safe. On Informing the hotel I should say after a month I have been given a report which states that they did lie detector test for all employees and the hotel would not take responsibility. I am sure I lost the money from the hotel which...
Hollow On The Square Cape Town City Hotel
Cape Town, South Africa
Breakfast and service had been good. But during the night I woke and happened to turn the light on to find the tell tale signs of bed bugs. I saw drops of blood and a thin trail of blood and some bug feces. I had a string of bites on my ear and one on my forearm. The next night,...
Calders Hotel & Conference Centre
Cape Town, South Africa
nice location, nice staff, pleasant room and lounges
Vineyard Hotel & Spa
Cape Town, South Africa
My wife and I checked in at the vineyard on 22june 2012. We were greeted warmly and the facilities-gym and spa were perfect. However the lunch and breakfast we had at the restaurant was not up to scratch. One literally had to beg for service but the "regulars" were treated like royalty. I found this to be very poor and...