We want to thank the whole staff - especially David for the hospitality they offered to us during our stay in Capetown. The hotelĀ“s location is close to Capetown (surroundings of the city, 20 min to city centre) in a very safe area; rooms and service are excellent and the atmosphere is cosy and warm. We received many information for...
When we arrived we had booked a standard mountain view room which was upgraded to a Business sea view room due to building works taking place in the hotel. The noise factor did not worry us as it was between 9am and 4pm.
Our room was large. A large bathroom with bath, large shower and two sinks. A long hallway...
We greatly enjoyed our 3 night stay here while we were visiting Cape Town. The hosts were amazing and helped us work out a perfect itinerary for our trip (no need to do so ahead of time!). Pool was nice considering the hot weather, and the views of Table Mountain are phenomenal. We had a rental car which I would...
We arrived, having told the hotel we were arriving early, only to be told the room would not be ready for an hour, despite the fact that we had given them plenty of notice of our early arrival. We waited a long time for the room, during which we noticed that bar staff were continually absent from their posts and...
I had a week to spend in capet and found this place on the net. Not a great place but pocket friendly. yes but still felt it was over priced for the service quality and food available. Overall not bad.
We spent three nights at Derwent House with our young adult children. Jo and Carol were very nice and helpful and the decor was beautiful. The kitchen in the apartment was well stocked and modern and we cooked breakfast there every day. The location was good; we were able to walk to downtown and it was easy to get by...
Incredibly basic hotel. NO air con, no safe in the room, no fridge. No net curtains, so my curtains had to be shut due to being able to see into the car park across the street and watch people collect their cars.
The bathroom had visible damp issues- bubbled and mouldy walls, and black mould on the ceilings- all due...
The location is fantastic, and if you get the right view you have a beautiful view of the ocean no more than 100m away. The hotel itself is a little dated, but more importantly for a hotel which focuses on the business customer, the facilities are awful. No irons or ironing boards in rooms (you have to go to an...
Walking into the hotel, my first impression was that it was not clean. There were finger and hand prints on all glass surfaces. in the room, the carpets were dirty. We slept on the 6th floor and complained twice about a foul odour in the corridor and in the lift. For a 4 star rated institution, we never felt our...
We started off our holiday at this lovely hotel. As others have said, the views of Table Mountain and the park from our hotel room were amazing. The staff were all so friendly and Simone who worked on the desk was extremely helpful and recommended a lovely restaurant called Mama Africa in Long Street just around the corner from the...
The hotel provides a great service and nice view to table mountain. However, it has a serious security problem. We lost a lot of money and a smart phone in the room, as we left the hotel for just few hours...It is just unbelievable since we were very convinced that the hotel has a very convinced security standard. In fact,...
I've just spent 5 days at the Icon in Cape town, with my wife and 3 kids, and it served our purpose very well. We wanted a place for having our own breakfast and light meals, and, having a rather large family, we prefer apartment arrangements to hotels rooms in order to have more flexibility and space. The 2 bedroom...
Management not very accommodating. Was being charged to upgrade rooms, but not being refunded to downgrade - had a deluxe suite facing the street and BP garage. Mislead with Groupon vouchers - groupon stated 'save 50%' only to find out we saved R50pn .Good sleep, loud noises in the morning though. Convenient location. All in all, decent 'value for money'...
1960s furnishings (if that), smelly, poor service, over-priced, wireless internet does not work in some of the rooms, abundant but low quality food, raucous parrot ifreely strutting in lobby, .....